Last updated: February 2026
1. Who We Are
Rock Bags NZ is a trading brand of
Bluemont Pty Ltd, an Australian company providing erosion control and emergency management solutions across Australia, New Zealand and the Pacific Islands.
Bluemont Pty Ltd is the data controller for personal information collected through this website:
https://rockbags.nz/
Where we collect personal information from individuals located in New Zealand, we comply with the
Privacy Act 2020 (NZ). Where applicable, we also comply with the
Privacy Act 1988 (Cth) (Australia).
2. What Personal Information We Collect
We may collect personal information including:
- Name
- Email address
- Phone number
- Company name
- Enquiry details
- Any information voluntarily submitted via contact forms or email
We may also automatically collect technical information, including:
- IP address
- Browser type and version
- Device type
- Operating system
- Pages visited
- Date and time of access
- Referring website
3. How We Collect Personal Information
We collect information when you:
- Submit a contact or quote request
- Request product specifications or brochures
- Contact us by email or phone
- Engage with us in relation to project or tender enquiries
- Interact with our website
Technical information is collected through cookies, analytics services, and website security tools.
4. How We Use Personal Information
We use personal information to:
- Respond to enquiries and provide quotations
- Assess project and tender requirements
- Provide technical documentation and product information
- Communicate with contractors, councils, consultants and government agencies
- Improve our website and services
- Comply with contractual, regulatory and legal obligations
- Send marketing communications where consent has been provided
We do not sell, trade, or rent personal information.
5. Website Forms (WPForms)
We use WPForms to manage contact and enquiry submissions.
Information submitted via forms is:
- Stored securely within our website system
- Transmitted to authorised personnel via email
- Retained for administrative and business purposes
Form data is used solely to respond to enquiries, assess project suitability, or provide requested documentation.
6. Cookies, Analytics and Behaviour Tracking
Our website uses cookies and similar technologies to improve performance and user experience.
We use the following tools:
Google Analytics
Used to analyse aggregated website traffic and usage patterns. Google Analytics may collect IP address and usage data in accordance with Google’s privacy practices.
Microsoft Clarity
Used to analyse user behaviour through heatmaps and session recordings. Clarity collects behavioural and technical data such as click activity, scroll behaviour and device information to help improve website functionality. Data is processed in aggregated form.
Wordfence Security
We use Wordfence security services to protect against unauthorised access, malicious traffic and cyber threats. Wordfence may process IP addresses and technical data for firewall protection and security monitoring.
Analytics and security data is not used to personally identify visitors beyond what is necessary for legitimate operational and security purposes.
You may disable cookies through your browser settings; however, this may affect website functionality.
7. Disclosure of Personal Information
We may disclose personal information to:
- IT and hosting providers
- Analytics and website service providers
- Email and communications providers
- Professional advisers (legal, accounting, compliance)
- Government authorities where required by law
- Project stakeholders where necessary for contractual performance
We take reasonable steps to ensure third-party service providers handle personal information securely and in accordance with applicable privacy laws.
8. Cross-Border Disclosure
Bluemont Pty Ltd is headquartered in Australia, and some of our service providers operate internationally.
Personal information collected through this website may be stored or processed in:
- Australia
- New Zealand
- Other jurisdictions where our technology providers operate
Where personal information is disclosed outside New Zealand, we take reasonable steps to ensure that comparable privacy safeguards are in place in accordance with the Privacy Act 2020 (NZ).
9. Data Security and Governance
Bluemont Pty Ltd implements reasonable technical and organisational measures to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures include:
- Secure hosting environments
- Firewall and security monitoring systems
- Access controls and authentication procedures
- Restricted internal access to sensitive data
- Ongoing software updates and system maintenance
For infrastructure, council and government-related projects, we manage information in accordance with applicable contractual and regulatory obligations.
While we take reasonable steps to safeguard personal information, no method of transmission over the internet is completely secure.
10. Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfil the purposes described in this policy
- Meet contractual requirements
- Comply with legal and regulatory obligations
Tender and project-related documentation may be retained for audit and compliance purposes where required.
11. Your Rights
If you are located in New Zealand, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
If you are located in Australia, you have similar rights under the Australian Privacy Act.
Requests can be made using the contact details below.
12. Complaints
If you believe your privacy has been breached, please contact us so we can investigate and respond.
If you are located in New Zealand and are not satisfied with our response, you may contact the
Office of the Privacy Commissioner (NZ).
If you are located in Australia, you may contact the
Office of the Australian Information Commissioner (OAIC).
13. Changes to This Policy
We may update this Privacy Policy from time to time. The current version will always be published on this page with the updated revision date.
14. Contact Us
Rock Bags NZ
Operated by Bluemont Pty Ltd
Website:
https://rockbags.nz/
Phone: +64 (9) 872 2622
Email: info@rockbags.nz
